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A Jonas Software Company
Truck dispatch software is the system your dispatchers live in all day. It holds every active load, who's on it, where the truck is, what has to happen at the next stop, and what's already gone wrong. Good dispatch software puts all of that on one screen. Bad dispatch software turns it into six tabs, a whiteboard, and a phone that won't stop ringing.
Tracx is built around a dispatch engine that runs the full load lifecycle, from creation through settlement. Dispatchers get a real-time board showing every active load, its status, and its driver. General freight, LTL, intermodal, livestock, cross-dock, USPS Highway Contract Routes, and full truckload brokerage each run as their own module, with their own routing rows, geofence rules, and delay handling.
Reassign a load, reorder a driver's day, or cover a breakdown by dragging one card. The board updates for everyone, including the driver, before you put the phone down.
Contracted runs and repeat lanes build themselves. Set the template once and the load shows up on the board every time it is due, already populated.
Split a load across trucks or consolidate shipments into LTL from a single screen, with per-customer rates kept separate so billing stays clean.
Searchable date ranges, column filters, and status sorting. When a customer calls about a delivery from March, you find it while they are still on the phone.
Native integration with Motive, Samsara, Geotab, and FourKites. Truck positions sit on the same screen as the loads, not in a tab you forget to check.
Geofences stamp arrival and departures without anyone tapping a button. Detention gets billed because the timestamps exist.
Drivers get the assignment, the stop sequence, and the paperwork on their phone. Documents come back per stop, so a missing POD surfaces at the stop, not at invoicing.
The load that leaves the board is the load that gets invoiced and the load the driver gets paid for. No re-entry. No reconciliation between systems.
A dispatcher makes hundreds of calls a shift and most of them aren't really decisions. Who is closest. Who has hours left. Who is certified for this load. Which truck is already going that way. Tracx handles those in the background and leaves your dispatchers the ones that need a human.
Tracx matches drivers to loads on proximity, remaining Hours of Service, and certifications, then puts the recommendation on the board. Your dispatcher confirms or overrides.
Problems surface before they become a phone call. A driver about to run out of hours mid-route. A stop that will miss its window. A certification that expires tomorrow.
Tracx reads the document and builds the load. No one retypes a rate confirmation into a load screen, which is where most dispatch errors start.
Every load is scored against 13 months of lane history, so the board shows what a load is worth before anyone commits a truck to it.
Dispatching cattle is not dispatching dry van with a different trailer. Every industry below has modules built for how that freight actually moves.
Running more than one? Most Tracx customers run more than one of these. A USPS contractor backhauling general freight. A livestock hauler running reefer through the winter. All of it dispatches from the same board, under one login, with the right rules on each load. You don't need a second system for your second business.
We don't do generic walkthroughs. Tell us your freight type, your current system, and your biggest operational pain point. We'll show you exactly how Tracx handles it. No pitch deck. No pressure. Just a real look at the platform shaped for your operation.
Rebuild yesterday's board from a spreadsheet and a text thread
Board is already populated, overnight trips dispatched on schedule
Call four drivers to find out who has hours left
Auto-assignment already ranked them by hours, proximity, and certification
Customer opened the tracking link and never called
Breakdown. Start over on the whiteboard
Drag the load to another truck, everyone's notified before you hang up
Retype a rate confirmation into the load screen
BOL extraction built the load when the email arrived
Chase three drivers for missing PODs
Documents came in per stop. Invoicing is already clean
Reconcile the day into accounting by hand
The load that left the board is the one that gets invoiced
None of this is about working faster. It's about the work not existing.
Tracx dispatch automation pays for itself in three directions at once.
Dispatchers stop being switchboards. The same team covers more trucks without the board getting away from them.
Automatic arrive and depart timestamps mean detention and accessorials get billed, because the proof exists without anyone remembering to create it.
A missed welfare window. A rejected reefer load. An expired certification on a driver you just dispatched. Exceptions surface while they're still cheap.
