Powering transportation operations across North America.
Tracx serves freight brokers running pure brokerage, hybrid asset-brokerage operations, and 3PLs across North America, from independent agents covering 20 loads a week to multi-rep brokerages moving hundreds. The platform is shaped around the broker workflow from quote to cash: per-load margin calculation before confirmation, smart carrier pre-tendering to preferred lanes before load boards, automated EDI status updates to enterprise shippers, carrier compliance and fraud detection at assignment, and integrated A/R and A/P reconciled on every load without manual cross-referencing.
Brokerage dispatch is about covering loads fast, protecting margins, and building carrier relationships rather than managing trucks. Tracx is shaped around the broker workflow: quote, cover, tender, track, and bill from one screen.
Double-brokering detection flags patterns consistent with re-brokering so they surface before assignment rather than after a load goes missing. DAT and Truckstop integration supports single-click posting from the load screen, and per-load margin calculation displays customer rate, carrier cost, and gross margin before confirmation. Smart carrier pre-tendering pushes loads to preferred carrier tiers based on lane history before they go to public boards.
Tracx is AI-native from day one, with automation running through every workflow instead of bolted onto a legacy platform. The AI learns from your own load history and operational patterns, getting sharper the more you use it.
For freight brokers running pure brokerage, hybrid asset-brokerage, and 3PL operations, that means the AI handles the routine decisions that slow your team down: which carrier fits the load by lane and compliance, which margin opportunity is shrinking, which carrier shows fraud signals, and which shipper accounts are losing money.
Brokers with enterprise shipper accounts need EDI. Tracx provides it natively, with load tenders coming in automatically from shipper TMS platforms and shipment status updates going out without any manual touchpoints.
The full EDI transaction set supports shipper TMS platforms that require digital integration as a condition of business. Because Tracx hosts its own infrastructure, enterprise account support doesn't come with per-transaction fees that scale against volume.
Brokers manage carriers they don't own, which means visibility depends on ELD data rather than your own GPS hardware. Tracx integrates directly with carrier ELD systems so you have real-time load status without calling the driver.
Geofence-based status automation pushes updates to shippers at origin departure, waypoints, and destination arrival. Exception-based load management surfaces late loads, missing check-ins, and at-risk deliveries automatically, so your team focuses on intervention rather than monitoring.
For brokers, the most important portal is the carrier portal, reducing phone calls, paper rate confirmations, and check-in requests that consume hours of your operations team's day.
Automated carrier onboarding handles W-9, insurance certificates, and carrier agreements through the portal, with native document expiry monitoring. Agent role-based access supports multi-agent brokerages with isolated book-of-business views for each rep.
Brokers managing their own driver assets alongside brokered capacity need settlement tools that handle company drivers, leased operators, and carrier invoice processing in the same workflow.
Factoring partner integrations (Apex Capital, Triumph) support carrier quick-pay processed from within Tracx. ACH carrier payment automation handles batch payment runs without manual ACH entry per carrier, and reconciliation against rate confirmations happens before payment processes.
A shipper tracking portal is now table stakes for brokers competing for mid-market and enterprise accounts. Tracx provides it as a standard feature rather than a premium upgrade, with live shipment visibility and document access.
Automated milestone notifications (pickup confirmation, in-transit updates, delivery confirmation) push to shippers without dispatcher action. Document self-service means BOLs, PODs, and invoices are available to shippers immediately on delivery, eliminating document request emails.
Brokerage accounting has two sides (shipper AR and carrier AP) that need to reconcile against each other on every load. Tracx handles both in one workflow and syncs to your accounting system without re-entry.
Document scanning with reference number recognition attaches BOLs and PODs to the correct load and invoice automatically. QuickBooks Online, QuickBooks Desktop, Xero, and Sage integration syncs both A/R and A/P data without manual posting between systems.
For asset-brokers, equipment management applies to your own fleet. For pure brokers, this module tracks carrier compliance documentation (insurance, MC authority, and safety scores) per carrier in your network.
Carrier safety score and CSA rating visibility surface at the point of load assignment. Double-brokering detection flags patterns consistent with re-brokering so they surface before assignment rather than after a load goes missing.
Brokerage reporting is fundamentally about margin: per load, per customer, per rep, per lane. Tracx provides the profitability intelligence that lets management grow the right accounts and develop the right reps without digging through spreadsheets.
13-month lane rate history is accessible at the quoting stage, so pricing decisions happen with market context rather than from memory. Customer contract rate management with expiry alerts prevents accidental billing at expired rates on high-volume accounts.
Tracx connects to the platforms that define the broker tech stack: load boards for capacity sourcing, ELD networks for carrier tracking, accounting for financial management, and factoring partners for carrier cash flow.
DAT, Truckstop, Apex Capital, Triumph, and the major ELD networks are all native integrations maintained by Tracx. When any platform updates its API, the integration keeps working without your team managing the change.
Tracx for freight brokers and 3PLs combines load board connectivity, margin intelligence, carrier fraud protection, and automated shipper communication, giving your reps the tools to cover 25-40% more loads per week without adding headcount.
Tracx handles the full operational scope of brokerage operations, including load board connectivity, margin intelligence, carrier fraud protection, and factoring integrations, without generic TMS workarounds.
Every function you depend on runs in one fully integrated system, including dispatch, driver management, billing, compliance, carrier fraud detection, and accounting. Data flows automatically between them.
Tracx invests in the relationship past go-live, with rapid implementation, pricing that scales with your business, and a dedicated support team that knows how brokerage operations actually run day to day.
We don't do generic walkthroughs. Tell us your freight type, your current system, and your biggest operational pain point. We'll show you exactly how Tracx handles it. No pitch deck. No pressure. Just a real look at the platform shaped for your operation.
