Core Features
Features by Industry

Dispatch & Load Management

Dispatch & Load Management

Tracx is built around a powerful dispatch engine that manages the full load lifecycle, from creation through completion. Dispatchers get a real-time board with full visibility of every active load, its current status, and driver assignment at a glance. The platform supports general freight, LTL, intermodal, livestock and cattle hauling, cross-docking, USPS Highway Contract Route operations, and full truckload brokerage as distinct modules built for each freight type, each with their own routing rows, geofence rules, and delay handling.

Blue checkmark

Drag-and-drop dispatch board lets you reassign loads and reorganize your day in seconds

Blue checkmark

Recurring load templates eliminate manual re-entry for repeat routes and contracted runs

Blue checkmark

Split loads and combine shipments into LTL from a single screen with per-customer rate separation

Blue checkmark

Full load history with searchable date ranges, column filters, and status-based sorting that surface any load in seconds

AI Automation & Intelligence

AI Automation & Intelligence

Tracx was built AI-native from day one, with automation running through every workflow instead of bolted onto a legacy platform. The AI learns from your own lane history and operational patterns to handle the decisions that slow your team down: which driver fits the load, which BOL needs review, which exception needs attention, and which lanes are losing margin. Dispatchers stop juggling routine assignments and focus on the exceptions that actually need a human.

Blue checkmark

Auto Assignment matches the right driver and equipment to every load automatically, evaluating proximity, Hours of Service, certifications, and equipment compatibility in real time so dispatchers focus on the road instead of spreadsheets

Blue checkmark

BOL Extraction reads tendered documents automatically and populates load details, eliminating the manual data-entry step that creates errors and slows down dispatch

Blue checkmark

Exception Detection surfaces routing, timing, and compliance risks before they become customer-facing problems, with severity ranking so your team works the highest-impact issues first

Blue checkmark

Margin Intelligence trained on your own 13 months of lane history surfaces real per-load profit opportunities and flags lanes where you're losing money

EDI & API

EDI & API

Tracx supports full Electronic Data Interchange for carriers and brokers who exchange load tenders, acceptances, and status updates with trading partners. The platform handles inbound EDI tenders, generates 214 status updates, logs 824 error transactions, and provides reconciliation tools for USPS Highway Contract Route operations. An open REST API and developer management dashboard enable custom integrations with shipper systems, customer portals, and any business workflow your operation depends on.

Blue checkmark

EDI tenders auto-populate load details, reducing data entry time on contracted lane volumes to near zero

Blue checkmark

824 error logs surface rejected transactions with root cause detail so nothing falls through the cracks

Blue checkmark

API tendering allows third-party load boards and customer systems to push loads directly into dispatch

Blue checkmark

214 status updates generate and transmit automatically at each load milestone (pickup, in-transit, and delivery), keeping trading partners informed without any manual outreach

GPS & Real-Time Tracking

GPS & Real-Time Tracking

Tracx integrates natively with leading GPS and telematics providers including Motive, Samsara, Geotab, and FourKites, bringing real-time equipment locations directly into the dispatch interface. Geofencing automates arrive and depart timestamps at every stop, eliminating manual check-ins and producing verifiable delivery data your team can use for invoicing, customer reporting, and compliance audits.

Blue checkmark

Live map view shows all active trucks and trailers filtered by status, equipment type, or terminal

Blue checkmark

Geofence scoring and tracking quality dashboards identify carriers or drivers with low compliance

Blue checkmark

Automated arrive/depart timestamps feed directly into on-time performance reports and billing triggers

Blue checkmark

FourKites integration provides enterprise-grade shipment visibility for customers who require carrier scorecards

Driver & Carrier Portal

Driver & Carrier Portal

Tracx includes a full Progressive Web App (PWA) for drivers that works on any mobile device without requiring an app store download. Drivers receive their assignments, update stop statuses, upload proof-of-delivery documents directly to the load, and communicate with dispatch, all from their phone. Carriers get their own dedicated portal with bid management, driver oversight, equipment tracking, and settlement access.

Blue checkmark

Drivers can self-onboard digitally with a unique invite link, with no paperwork and no manual setup on your team's side

Blue checkmark

Per-stop document capture ensures PODs and signed BOLs are attached to the right load instantly

Blue checkmark

Carrier portal supports multi-driver teams, shared document libraries, and GPS integration per carrier

Blue checkmark

Time-off requests, shift blocking, and driver availability calendars surface scheduling conflicts before they hit the dispatch board

Driver Pay & Settlements

Driver Pay & Settlements

Tracx manages the entire driver compensation workflow, from calculating pay per trip to issuing settlements, tracking deductions, and managing loans and escrow. Pay structures are fully configurable including per-mile, per-stop, percentage, flat rate, and hybrid models. A full company payroll module with health and welfare exports completes the back-office toolkit for larger fleets running their own payroll in-house.

Blue checkmark

Deductions and loans are tracked with running balances and automatically applied at settlement time

Blue checkmark

Escrow accounts can be set up per driver and reconciled against earned amounts each pay period

Blue checkmark

Commission module supports flexible sales staff commission structures tied to either gross revenue or profit per load

Blue checkmark

Payroll exports are formatted for direct upload to external payroll processors, eliminating manual re-entry

Customer Portal

Customer Portal

Customers log in to Tracx through a branded self-service portal where they can track their shipments by load ID, view all related documents, access invoice history, and manage their own user accounts without ever picking up the phone. The portal is permission-controlled, so you decide exactly what each customer can see and do.

Blue checkmark

Unique shipment tracking links can be shared externally without requiring a full portal login

Blue checkmark

Customers can view and download invoices and load documents directly from the portal, eliminating the back-and-forth of email attachment chains

Blue checkmark

Multi-user customer accounts let your clients manage their own team access independently

Blue checkmark

Digital signature capture on delivery is available, replacing paper sign-off workflows

Invoicing & Accounting

Invoicing & Accounting

Tracx handles the complete billing workflow, from generating invoices and accessorial charges to reconciliation, payment receipt, and accounts receivable management. Batch invoice printing, USPS vouchers, tender invoices, and custom charge types are all included out of the box. Invoices and settlements sync directly to QuickBooks Online or Desktop, with additional support for Sage, NetSuite, and custom ERP systems.

Blue checkmark

Accessorial charges, fuel surcharges, and custom charge types are configurable per customer or load category

Blue checkmark

Email deliverability tracking shows you exactly when a customer opened or received their invoice

Blue checkmark

Line-item CSV export lets you pull granular billing data into any external system or spreadsheet

Blue checkmark

Accounts receivable aging, open invoice tracking, and statement generation are available as standard reports

Equipment & Maintenance

Equipment & Maintenance

Track every asset in your fleet, including trucks, trailers, and associated maintenance records, in a centralized equipment management module. Inspection reports, work orders, purchase orders, and scheduled maintenance are all logged against individual units. Expiry date tracking with automated warnings ensures compliance documents never lapse unnoticed and audits never catch your team unprepared.

Blue checkmark

Vehicle inspection reports flow directly from the driver app and attach automatically to the equipment record

Blue checkmark

Work order and purchase order modules manage third-party repairs with line-item cost tracking

Blue checkmark

Equipment utilization reporting shows which units are earning versus sitting idle

Blue checkmark

Maintenance cost summaries give management a full view of fleet operating expenses by unit

Reporting

Reporting

Tracx includes a custom report builder plus standard reports covering every dimension of your operation. Sales reports break down revenue by customer, dispatcher, rate type, equipment, and carrier. Profit reports show margin by load, trip, customer, driver, and truck. Compliance reports cover driver expiry dates, equipment expiries, deadhead miles, geofence logs, and on-time performance. Every report exports to Excel and is protected by user-level permissions.

Blue checkmark

Custom report builder lets administrators create new data sets from system fields without development work

Blue checkmark

Report scheduling delivers key metrics to management inboxes automatically on a set cadence

Blue checkmark

On-time performance reports compare scheduled versus actual arrival times per stop across all drivers

Blue checkmark

Profit-per-load and profit-per-driver reports surface your most and least profitable business at a glance

Integrations

Integrations

Tracx connects to the tools your business already depends on. QuickBooks, Sage, and Xero sync invoices, settlements, fuel card transactions, and expenses in one click. GPS providers Motive, Samsara, and Geotab bring live telematics into dispatch. FourKites, DAT load board, EFS fuel cards, factoring providers, BorderConnect customs, Google Calendar, Outlook, and ComChek express codes are all supported out of the box.

Blue checkmark

Fuel card transactions auto-import and can be pushed to QuickBooks as expenses with zero manual entry

Blue checkmark

Factoring integration automates the submission of invoices to your factoring company at invoice generation

Blue checkmark

BorderConnect customs integration streamlines cross-border documentation for carriers operating into Canada or Mexico

Blue checkmark

All integrations are managed from a single add-ons and settings panel, with no third-party middleware required to wire anything up

Enterprise Specializations

Enterprise Specializations

For organizations with workflows that don't fit a standard mold, Tracx Enterprise delivers customized solutions on proven base versions. Over 130 toggleable enterprise modules cover industry-specific needs including USPS Highway Contract Route operations, livestock and cattle hauling, intermodal, cross-docking, subcontracting, carrier onboarding and requirements, digital signatures, custom document templates, location zone management, time recording, and GDPR compliance tools.

Blue checkmark

Custom programming is available in the Enterprise subscription, so if your process requires it, the dev team can build it

Blue checkmark

Industry-specific base versions fast-track deployment for specialized carriers, with dedicated builds for USPS HCR operations, livestock and cattle hauling, reefer and cold chain, cross-border, brokerage, specialized hauling, and general freight

Blue checkmark

Enterprise clients receive platinum support portal access and a direct development escalation path for ongoing enhancements

Features By Industry

Every Tracx customer gets the full core platform, plus industry-specific capabilities designed for the work their operation actually runs. Pick your freight type below to see the tools and workflows tailored to your sector.

General Freight
FTL · LTL · CROSS-DOCK
Livestock Hauling
CATTLE · HOGS · MULTI-Species
Reefer & Cold Chain
FROZEN · PRODUCE · pHARMA
freight Brokers
3PL · ASSET-LIGHT · HYBRID
specialized Carriers
AUTO · HEAVY HAUL · BULK
USPS / HCR
HIGHWAY CONTRACT ROUTES

Why Choose Tracx?

Built for Your Freight, Not Adapted to It.

Most TMS platforms were designed for standard dry van and stretched to fit everything else. Tracx was designed from day one for specialized freight, including USPS HCR, livestock, reefer, cross-border, brokerage, and LSD-secured loads. These are the freight types where generic platforms fall short and operational complexity runs highest.

One Platform. No Gaps. No Workarounds.

Tracx connects every part of your operation, including dispatch, driver management, compliance, billing, accounting, and real-time visibility, in one cloud-based platform where data flows automatically between modules and nothing falls through the cracks.

Scale Your Fleet . Not Your Overhead.

Tracx automates the administrative work that normally grows with your load volume, so your operation can take on more freight, more drivers, and more customers without adding headcount or complexity to your back office.

See Why Carriers Choose Tracx

What our clients say

⭐ ⭐ ⭐ ⭐ ⭐ 4.8 / 5 on Capterra
Based on verified customer reviews
author imageyoung man worker using laptopphotophotophotosolutions imageyoung handsome man posingphotowoman imagephotoreview imageman imagephotophotowoman image smallman in white t-shirt, hands crossedwoman image mediumphotoyoung asian woman working remotelyphotophoto

" Tracx is the best software program out there for Trucking. They were able to customize the program for our needs. Their customer support team is also amazing ! Highly recommend this program!"

Shawna M

Safety & Fleet Manager

" This software has saved SO much time and man hours. We had very specific needs and each step was addressed and programmed exactly as we wanted it. Tracx reps worked so closely with my team to make sure that the end result was exactly what we were looking for."

Steve G

Operations Manager

"Best business decision we could have made. Love the ease of use and customization provided."

Trish S

Transportation Manager

"The reports generated within the Tracx TMS system have proven to save countless hours in payroll calculation. It's the only TMS that meets all our needs and comes highly recommended by fellow contractors."

Kelly C

Manager

"Easy to use, great support, and customizations that suit my exact needs for dispatch software. Can easily handle a large fleet that is constantly growing. They have made it so the program revolves around my company and how we like things done. I would definitely recommend this to any company in the industry."

Bogden S

Business Operations Manager

Talk to a TMS Specialist