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Why USPS HCR Contractors Choose Tracx

Tracx serves USPS highway contract route carriers across North America, from single-route operators to multi-route companies managing dozens of HCR contracts simultaneously. The platform is shaped around the specific operational and compliance demands of USPS contracting: automated trip dispatch on fixed schedules, exception and substitution management, direct CLEAR and Blue Yonder integration, FourKites visibility compliance, on-time performance score monitoring, and trip-based driver pay, all in one platform that also handles general freight for contractors expanding beyond mail. Unlike other providers, Tracx handles HCR contract management as a core workflow rather than a workaround.

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Core TMS Features

Dispatch & Load Management

Trucking Dispatch and Load Management

USPS HCR contractors run fixed-route, time-critical dispatching where on-time performance scores are tied directly to your contract. Tracx automates the dispatch workflow specifically for USPS contract requirements.

HCR contracts, route numbers, trip schedules, and driver assignments live in a unified dispatch environment rather than across spreadsheets and separate tracking tools. Substitution and exception workflows are shaped for the specific operational pattern USPS contractors run, with the same platform handling general freight side-by-side for contractors expanding beyond mail.

  • USPS Contract & Trip Management: Manage all your HCR contracts, route numbers, trip schedules, and driver assignments in one unified dispatch environment, with no spreadsheets and no separate tracking systems.
  • Auto Dispatch Recurring Routes: Daily USPS runs dispatch automatically based on your route schedules. Set it once, and Tracx runs your recurring trips without manual intervention unless something changes.
  • Exception & Substitution Management: When a driver calls out or a vehicle goes down, Tracx surfaces the exception immediately and supports the substitution workflow so your team resolves it fast, well before USPS performance metrics are affected.
  • General Freight Side-by-Side: Run USPS mail contracts and general freight operations from the same platform. Expand beyond mail without separate systems or duplicate data entry.

AI Automation & Intelligence

TMS AI

Tracx is AI-native from day one, with automation running through every workflow instead of bolted onto a legacy platform. The AI learns from your own contract history and operational patterns, getting sharper the more you use it.

For USPS HCR contractors running fixed-route mail transportation, that means the AI handles the routine decisions that slow your team down: which driver and equipment fit the trip, which trip shows on-time performance risk, which substitution needs faster resolution, and which contracts are running below target margin.

  • Auto Assignment matches the right driver and vehicle to every trip automatically, evaluating proximity, Hours of Service, route familiarity, USPS-required certifications, and substitution availability in real time so dispatchers focus on performance instead of spreadsheets.
  • Document Extraction reads USPS contract documents, route specifications, and substitution forms automatically, populating contract details and eliminating the manual data entry that slows dispatch on multi-contract HCR operations.
  • Exception Detection surfaces on-time performance risks, substitution gaps, and route compliance issues before they become USPS-facing problems, with severity ranking so your team works the highest-impact issues first.
  • Margin Intelligence trained on your own contract history surfaces real per-contract profit opportunities and flags routes, trips, and driver assignments where you're losing money.

EDI & API

TMS EDI

Tracx communicates directly with USPS (including the CLEAR Integrated Logistics Ecosystem) using the same EDI technology USPS uses internally, ensuring accurate and timely data exchange with zero transmission errors.

CLEAR, Blue Yonder, and USPS ILE connectivity are native rather than delivered through third-party middleware. Because Tracx hosts its own EDI infrastructure, trip data and performance submissions are included without per-transmission fees. The integration layer doesn't fail silently between an intermediary and your operation.

  • USPS ILE & CLEAR Integration: Direct connection to the USPS Integrated Logistics Ecosystem and CLEAR platform, with trip data and reporting submitting automatically without manual portal entries or file uploads.
  • Blue Yonder Integration: Native Blue Yonder connectivity for USPS transportation planning alignment, with route plans and execution data flowing between your TMS and USPS planning systems seamlessly.
  • Zero Per-Transaction EDI Fees: Tracx hosts its own EDI servers. All USPS data transmissions (trips, statuses, performance data) are included at no extra cost per submission.
  • Zero Per-Transaction EDI Fees: Tracx hosts its own EDI servers. All USPS data transmissions (trips, statuses, performance data) are included at no extra cost per submission.

Real-Time GPS & ELD Tracking

TMS GPS Tracking

Real-time route visibility integrated with FourKites, giving USPS the live shipment and vehicle data they require while giving your dispatch team the operational awareness to maintain on-time performance scores.

The integration meets USPS visibility data requirements automatically as a byproduct of normal operations. For dispatch, live route performance variance against USPS schedule requirements is visible in the same platform that manages everything else rather than on a separate tracking dashboard.

  • FourKites Integration: Real-time shipment and vehicle visibility flows directly from your GPS provider through Tracx to FourKites, meeting USPS visibility compliance requirements without manual reporting.
  • On-Time Performance Monitoring: Tracx monitors departure and arrival times against your USPS schedule requirements in real time, alerting dispatch to delays before they impact your performance score.
  • ELD Integration: Two-way integration with Samsara, Motive, Geotab, and other providers. Geofencing at USPS facilities auto-logs arrivals and departures, with no manual time entry required for trip reporting.
  • ELD Integration: Two-way integration with Samsara, Motive, Geotab, and other providers. Geofencing at USPS facilities auto-logs arrivals and departures, with no manual time entry required for trip reporting.

Driver & Carrier Portal

TMS Driver Portal

USPS HCR drivers need their full schedule, route details, and facility instructions available on mobile, especially for complex multi-stop mail routes where every transfer point matters for on-time performance.

Dispatch updates push to drivers in real time, so route changes and vehicle substitutions communicate without a phone call. The drag-and-drop planning calendar supports up to two weeks of forward driver availability and route assignment visibility, essential for managing leave and substitutions on fixed-schedule contracts.

  • USPS Route Access on Mobile: Drivers see their full HCR schedule, stop sequence, facility access notes, and trip documentation requirements on the driver app, with everything they need available before the truck rolls.
  • Real-Time Dispatch Updates: Route changes, vehicle substitutions, and schedule modifications push to drivers instantly, with no missed communications during live operations.
  • Carrier Self-Service Portal: Carriers and sub-carriers confirm availability, access rate confirmations, and submit delivery documents without calling your team, reducing back-office communication volume significantly.
  • Driver Availability and Scheduling Tools: Time-off requests, shift blocking, and driver availability calendars give dispatchers a real-time picture of who is available before assigning the next load.

Driver Pay & Settlements

TMS Driver Settlements

USPS HCR pay is trip-based and route-based, calculated against fixed schedules and subject to deductions for missed trips or substitutions. Tracx automates this from your trip data so payroll is always accurate.

Multi-route driver assignments within a single pay period consolidate into one settlement rather than requiring manual aggregation across routes. Outputs flow directly to QuickBooks or Sage, so payroll records match trip data without a reconciliation gap.

  • Trip-Based Pay Calculation: Driver pay calculates from completed trip records (including substitution runs, extra trips, and deductions for missed service) aligned with your USPS contract pay structure.
  • Multi-Route Driver Settlements: Drivers running multiple HCR routes in the same period have all assignments consolidated into a single settlement, with no manual aggregation across routes.
  • Payroll Integrations: Settlement data flows directly to QuickBooks, Sage, Xero, and your payroll processor of choice, with no manual re-entry, no reconciliation gaps, and no errors on pay day.
  • Payroll Integrations: Settlement data flows directly to QuickBooks, Sage, Xero, and your payroll processor of choice, with no manual re-entry, no reconciliation gaps, and no errors on pay day.

Customer Portal

TMS Customer Portal

For USPS contractors, the "customer" is USPS, and performance visibility is a compliance requirement rather than a nice-to-have. Tracx provides the transparency USPS requires while giving your management team the same view.

For contractors running general freight alongside mail contracts, the same portal capability extends to non-USPS customers with standard shipment tracking, live load status, ETAs, and document access. One platform, two customer types, no separate tool investment.

  • Live Performance Dashboard: On-time completion rates, active route status, and exception logs visible in real time, providing the same view your management and USPS stakeholders need when reviewing performance.
  • General Freight Customer Visibility: For contractors running freight alongside mail, the full customer portal extends to general freight shippers, with live load status, ETAs, and document access for non-USPS customers in the same platform.
  • Automated Notifications: Geofence-triggered alerts at pickup, in-transit milestones, and delivery keep everyone informed automatically without dispatcher intervention.
  • Automated Notifications: Geofence-triggered alerts at pickup, in-transit milestones, and delivery keep everyone informed automatically without dispatcher intervention.

Invoicing & Accounting

TMS Invoicing and Accounting

USPS contractor invoicing is tied to trip completion data, accurately billing for completed runs, deductions for service failures, and any supplemental service. Tracx generates invoices directly from trip records.

Multi-revenue invoicing handles both USPS and general freight billing streams within the same workflow for contractors running mixed operations. QuickBooks, Xero, and Sage integration keeps the books current with the operational record rather than requiring manual reconciliation between systems.

  • Trip-Based Invoice Generation: Invoices generate from completed trip records, accurately reflecting completed service, substitutions, and supplemental runs without manual calculation.
  • Multi-Revenue Invoicing: For contractors running both USPS and general freight, Tracx handles both invoice streams separately but within the same billing workflow.
  • QuickBooks, Sage, & Xero Integration: Invoice and settlement data sync automatically to your accounting platform, with no manual entry and no reconciliation gap between operations and finance.
  • QuickBooks, Sage, & Xero Integration: Invoice and settlement data sync automatically to your accounting platform, with no manual entry and no reconciliation gap between operations and finance.

Equipment & Maintenance

TMS Equipment Maintenance

USPS contracts require properly maintained, compliant equipment on every run. A vehicle going out of service mid-route is a performance event. Tracx tracks compliance and maintenance so equipment issues surface before they become contract problems.

Substitute vehicles assigned under pressure (a regular occurrence on fixed-schedule USPS routes) are automatically checked against current compliance status before dispatch. Backup unit readiness is visible in the dispatch view rather than depending on someone remembering to verify it.

  • Compliance Document Tracking: Registration, CVIP, insurance, and annual inspection expiry dates tracked per unit with automated alerts before lapse, delivering zero out-of-compliance equipment on USPS routes.
  • Preventive Maintenance Scheduling: Service interval tracking by mileage and time with availability status visible at dispatch, so maintenance doesn't cause surprise route gaps.
  • Substitute Vehicle Management: Track which backup units are road-legal and available, critical for managing substitutions on fixed USPS schedules without compliance risk.
  • Substitute Vehicle Management: Track which backup units are road-legal and available, critical for managing substitutions on fixed USPS schedules without compliance risk.

Advanced Reporting

Advanced TMS Reporting

USPS contractors live and die by performance metrics, since on-time trip completion rates, missed service events, and substitution frequency directly affect your contract standing. Tracx surfaces this data continuously rather than only at review time.

Route profitability analysis shows actual margin per HCR contract (including driver cost, fuel, and vehicle overhead), so renewal negotiations are grounded in real numbers rather than estimates. Our customizable reports support deeper analytics for executive-level contract reviews.

  • USPS Performance Dashboards: On-time completion rates, missed trip logs, substitution frequency, and exception history, live and filterable by route, driver, and time period.
  • Route Profitability Analysis: Understand actual margin per HCR route (including driver cost, fuel, and vehicle overhead) to identify which contracts are profitable and which need renegotiation.
  • Accounts Receivable and Aging Reports: Track open invoices, monitor aging balances, and generate statements directly from Tracx, giving your team the tools to manage cash flow without switching to a separate AR system.
  • Performance Trend Forecasting: Project your quarterly USPS performance score from current trip data, so renewal negotiations and corrective actions happen well before official scores land rather than after.

Integrations

TMS Integrations

Tracx is the only TMS with direct integrations to all three USPS ecosystem platforms (CLEAR, FourKites, and Blue Yonder) alongside the GPS, ELD, and accounting platforms your operation already runs.

Because the integrations are native to Tracx and maintained by the same team, connectivity stays aligned with USPS platform updates automatically. Alongside the USPS-specific connections, standard integrations cover Samsara, Motive, Geotab, Verizon, Isaac, Prometheus, QuickBooks, Xero, and Sage, with the same platforms your operation already uses.

  • USPS CLEAR: Direct EDI connection to the USPS Integrated Logistics Ecosystem, with trip data submitting automatically.
  • FourKites: Real-time vehicle and shipment visibility data feeds to FourKites for USPS compliance without separate tracking tools.
  • Blue Yonder: Transportation planning data aligns with USPS systems for improved route execution and planning consistency.
  • GPS, ELD & Accounting: Samsara, Motive, Geotab, and Verizon for tracking, plus QuickBooks, Xero, and Sage for accounting, with USPS-specific cost categories supported.

USPS Contractor Solutions

Tracx is the preferred TMS for USPS Highway Contract Route carriers, the only platform with native CLEAR, FourKites, and Blue Yonder integration alongside tools to help contractors expand beyond mail into general freight and brokerage.

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ILE Compliance
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Performance Management
Revenue Expansion
Revenue Expansion
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NSRMCA & Partnership
integrated logistics ecosystem

USPS ILE Compliance Made Straightforward

The USPS Integrated Logistics Ecosystem can be complex and technically demanding. Tracx makes it straightforward by automating every required data submission as part of normal daily operations. Trip data, performance reporting, and visibility feeds all flow to USPS systems without separate workflows or manual portal entries.

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Direct CLEAR EDI integration with trip and performance data submitting automatically to USPS without manual uploads
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FourKites visibility feed delivering real-time vehicle and shipment data to USPS compliance platform continuously
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Blue Yonder connectivity aligns USPS planning data with your execution environment for consistent route delivery
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Zero per-transaction EDI fees, with all USPS data transmissions included in Tracx at no extra cost
Mail contractor tracking packages

Proactive USPS Performance Management

Tracx monitors your USPS performance metrics continuously so your team can act before scores drop. Real-time on-time tracking, exception alerts, and substitution management give your dispatchers the tools to maintain contract standing rather than only report on it after the fact.

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Real-time on-time monitoring with alerts when routes are at risk before the trip window closes
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Exception and substitution workflow management, with driver and vehicle changes resolved quickly and documented correctly
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Historical performance reporting by route, driver, and period, providing defensible documentation for USPS performance reviews
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Route profitability analysis that surfaces actual margin per contract to inform renewal negotiations
Expanding freight base - Highway Interchange

Expand Beyond Mail Contracting

Tracx is designed for USPS contractors ready to grow beyond mail. Native general freight, LTL, brokerage, and cross-dock capabilities let you add new revenue streams inside the same platform, using the same drivers, equipment, and back-office team that runs your HCR operation today.

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General freight, LTL, and cross-dock managed in the same platform alongside your USPS contracts
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Native brokerage and subcontracting workflows that coordinate owner-operators on freight beyond your mail routes
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Separate invoicing streams for USPS and general freight, with distinct billing workflows running without separate systems
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Driver and equipment utilization reports show capacity available for freight between USPS runs
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Preferred TMS for NSRMCA Members

Tracx is the preferred TMS platform for NSRMCA members, the National Star Route Mail Contractors Association. Our team understands the unique regulatory, operational, and financial challenges of HCR contracting and serves as a strategic partner rather than only a software vendor.

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NSRMCA preferred vendor, with Tracx made for HCR carriers and actively involved in the USPS contractor community
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Dedicated onboarding with existing data import, so contracts, routes, and driver records migrate in from day one
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Expert guidance on USPS compliance, with our team knowing the ILE, CLEAR, and FourKites requirements and helping you meet them
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Continuous product updates reflecting USPS system changes, so you're never caught off guard when USPS updates requirements

What our clients say

⭐ ⭐ ⭐ ⭐ ⭐ 4.8 / 5 on Capterra
Based on verified customer reviews
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"Tracx is the best software program out there for trucking. They were able to customize the program for our needs. Their customer support team is also amazing! Highly recommend this program!"

Shawna M

Safety & Fleet Manager

" Easy to use, great support, and customizations that suit my exact needs for dispatch software. Can easily handle a large fleet that is constantly growing. They have made it so the program revolves around my company and how we like things done. I would definitely recommend this to any company in the industry."

Bogden S

Business Operations Manager

"The reports generated within the Tracx TMS system have proven to save countless hours in payroll calculation. It's the only TMS that meets all our needs and comes highly recommended by fellow contractors."

Kelly C

Manager

"This software has saved SO much time and man hours. We had very specific needs and each step was addressed and programmed exactly as we wanted it. Tracx reps worked so closely with my team to make sure that the end result was exactly what we were looking for."

Steve G

Operations Manager

"Best business decision we could have made. Love the ease of use and customization provided."

Trish S

Transportation Manager

Why choose us

Specialized Freight Icon

Made for USPS HCR Contractors

Tracx handles the full operational scope of USPS HCR contracting, including ILE compliance, on-time performance management, revenue expansion beyond mail, and NSRMCA-aligned partnership, without the workarounds generic TMS forces on HCR contractors.

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One Connected, Powerful Platform

Every function you depend on runs in one fully integrated system, including dispatch, driver management, billing, compliance, performance tracking, and accounting. Data flows automatically between them.

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In It for the Long Run With You

Tracx invests in the relationship past go-live, with rapid implementation, per-truck pricing that scales with your fleet, and a dedicated support team that knows how USPS HCR operations actually run day to day.

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